Fireflies.ai
Records and transcribes meetings automatically
AI meeting assistant that records, transcribes, and analyzes calls — with CRM integration, coaching insights, and searchable conversation intelligence.
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About Fireflies.ai
Fireflies.ai is an AI meeting intelligence platform that goes beyond simple transcription to provide sales coaching, conversation analytics, and deep CRM integration. Fred, the Fireflies AI bot, automatically joins your Zoom, Teams, Meet, or Webex calls to record and transcribe. After each meeting, Fireflies generates action items, generates talk-time analytics showing who spoke how much, and identifies topics discussed. For sales teams, the deal intelligence features track prospect objections, competitor mentions, and buying signals across all calls. Fireflies integrates natively with Salesforce, HubSpot, Pipedrive, and Slack to sync meeting insights to existing workflows. The free tier includes 800 minutes of storage; Pro ($18/month) adds unlimited recording and advanced analytics.
✅ Pros
- +Talk-time analytics show who spoke how much — useful for coaching and balanced meetings
- +Native CRM sync with Salesforce, HubSpot, and Pipedrive pushes insights to existing workflows
- +Deal intelligence identifies objections, competitor mentions, and buying signals
- +Search across all recorded conversations with keyword and topic filtering
- +Supports Zoom, Teams, Meet, Webex, and phone calls via dialers
❌ Cons
- −Free tier limited to 800 minutes storage — fills quickly for teams with daily calls
- −Transcription accuracy in noisy environments or with strong accents can drop
- −Pro plan ($18/month) required for unlimited recording and advanced analytics
- −More complex setup than Otter.ai for teams without technical resources
✅ Best For
Quick Info
- Pricing
- freemium
- Category
- productivity
- Rating
- 4.2 / 5.0
- Last Reviewed
- June 2026